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The Village's Designed Care Tree 


Root: Assertive Case Management

  • Community-based teams provide a full range of medical, psychosocial and rehabilitative services to prevent hospitalization of clients by increasing their skills and their supports in the community.
  • Services are provided on a long-term basis and there is continuity of caregivers over time and across settings.
  • Seventy-five percent or more of the services are delivered outside of the program offices.
  • Emphasis is on outreach, relationship building and individualization of services.
  • Multidisciplinary teams that include a staff psychiatrist deliver case management services.
  • Case managers have small caseloads and have primary responsibility for each client’s treatment plan, individual supportive therapy and crisis needs.
Source: Practice Guidelines for Assertive Case Management Programs (PACT)