(related pages, various sections)
a Culture that Emphasizes Employment
What a Job Coach May Do
Prior to the Job start
- Task Analysis: Find out what the job duties are and put them
into a format that the Member best understands (e.g. a map of the area,
a list of duties, a job description).
- Discuss the job duties and environment with the member.
- Discuss how the member separates her/his role as a worker from
his/her disability and/or personal life.
- Discuss safety procedures with the member.
- Take the member shopping to get work clothes.
- Give a wake up call to the member.
- Meet the member at her/his home to ensure that she/he gets to the
job on time.
- Identify natural supports in the workplace that the member can use
for job support, transportation, and social connections.
- Communicate with member about specific work/social skills needed for
particular employment position.
On-Site: (If you are doing this)
- Introduce member to the employer and co-workers.
- Train member how to do the job, or observe as the supervisor trains
- Observe the ways that the member interacts with co-workers and
supervisors for later discussion with the member.
- Covertly time member if productivity is an issue.
- Observe the productivity level of co-workers so that you do not hold
the member to impossible standards.
- Observe the corporate culture of the environment so that you can
help the member to fit in with co-workers. Discuss your observations
with the member especially touch on things like the appropriate time
to take a cigarette brake, when jokes are appropriate, etc..
- Fit the kind and amount of instruction to the memberís learning
style. Instruction may consist of verbal instruction, writing lists
for the member, putting color coded markers on a list corresponding to
markers on objects in the work environment, or just lending moral
- Help the member to develop his own system for organizing and
remembering the job so that you can fade (reduce support as
- Mediate any differences with co-workers or employer if necessary, or
better yet give the member the tools to resolve her/his own
- Implement fading techniques by gradually withdrawing support.
- Meet with member prior to work, at breaks, or right after work.
Coaches have also stationed themselves in a car outside of the work
place so that the member had the security of knowing that someone was
- Schedule office meetings to discuss any work related concerns.
- Attend any self-help or community activities with the member that
will help the member to become integrated into the community.
- Coordinate activities with other team treatment providers, family
members, or anyone else who will support (or hinder) the members
ability to keep the job.
- Help the member develop plans for managing, saving or spending the
money that they have earned. (Example: Saving money to go on a
vacation, to buy a car, or purchase new clothing.) Based on the memberís
desire and relationship celebrate and be a part of the memberís
achievement of these goals.