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Job Coaching

Employment Menu

Creating a Culture that Emphasizes Employment

Kirsten's Story

Employment Services

We engage the member, provide choices, provide assistance to get the job, and provide support to keep the job.

Example: Member A has been hospitalized several times in the last year with a psychiatric diagnosis. He continually hears voices. He did some small job for friends for short periods in the last year. He has not held a job, however. He lives and socializes primarily with his family. He has been very sheltered. He is frightened. Member A wants to work. Member A is ready to work!

The Job Developer:

• Conducts a functional assessment.
• Confirms with the team of member’s intentions and interests.
• Identifies natural support in member’s life.
• Goes into the community (often with members) to meet employers.
• Brings back a number of job opportunities. If member is interested, help is provided by employment team and job developer to pursue the position:

• Offers to go to the interview with the member.

• Follows up with the employer to answer questions and find out the outcome of the interview.
• Brings information back to the member and the team.

• Clarifies the job description to the member and team.
• Addresses any special needs the member has, and communicates with support person these needs (Examples: alarm clock, transportation, clothes, wake-up calls, hygiene, etc.)
• Designs a plan with the team for ongoing job coaching and support needs.

• Gives the member feedback on why he/she wasn’t hired.
• Asks the member their view on the experience: "Did you learn anything that you could improve for next time."
• Makes any changes in plan to get another job.
• Tries again.