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(Related Pages)

Why Teams?

Role of Personal Service Coordinator

Role of Team Leader

Tim's Story

 

 

 


PERSONAL SERVICE PLANNING

At the Village, members don't have to fit the mold of a structured system. Services are molded around each member's needs.

Description

Ÿ Members are assigned to one of three Village teams, each made up of a 3/4 time psychiatrist, licensed clinical social worker, nurse and 4 psychosocial specialists. Within the teams, members work with their Personal Service Coordinator who helps them identify and pursue the goals of their Personal Service Plan.

Ÿ The Personal Service Plan is tailored to meet all of the member's individual employment, recreation, psychiatric, health, housing and financial choices and needs. It emphasizes ways to increase members' abilities and reduce their disabilities.

Ÿ The Personal Service Plan is not a traditional plan drawn up by a mental health professional for a mentally ill client. It is designed collaboratively by members, their personal service coordinators and families or other people important to the members.

Ÿ Personal service coordinators go wherever their help and support are needed. Coordinators rarely sit behind desks; they spend most of their time with members: visiting their work place or school, helping them with finding housing or grocery shopping, or simply meeting for coffee at a local restaurant.

Ÿ The team also is a constant source of support. Staff rotate the responsibility of being on-call around the clock to respond to crises or just to offer reassurance.

Ÿ Village resource specialists work with the teams in areas such a substance abuse, employment and money management.

Impact

Ÿ Members have a vested interest in their Personal Service Plans and take responsibility for their goals.

Ÿ Members and their Personal Service Coordinators have adult to adult rather than hierarchical "helper to helpee" relationships. Members learn that they are an equal partner in their services.

Ÿ Members are encouraged to take risks and expand their opportunities.