| Martha's Training Topics
Empowering Self Managing Teams
It is important to offer the support and guidance necessary for teams
to operate effectively. The more responsibility that can be delegated to
teams, the more creative they can be. Multi-disciplinary teams with their
own budgets have been very successful at engaging and supporting consumers
at the Village. This training will discuss methods of helping teams to
feel capable in terms of their practice and their ability to make
decisions.
Philosophy Matters
Capitation/ Case Rate experiments have taken place in several areas. It
is becoming increasingly clear that while these devices can be successful
financial mechanisms that impact on program delivery, hey are not inherent
guarantees of good outcomes. Services for people with severe and
persistent mental illness need to be delivered within the framework of
recovery/rehabilitation philosophy. Design of programs certainly can
enhance services delivery, but without a strong philosophical approach,
the effects are diluted. What we know about recovery and rehabilitation is
discussed, along with basic principles which contribute to good outcomes.
How to Engage Reluctant Consumers
If a true system of care for those with serious and persistent mental
illness exists, there needs to be at least one place in that system for
all consumers. This means that services providers can’t wait for
consumers to come to them- they need to develop skills in outreach and
engagement and learn to leave their desks. This workshop enumerates
techniques for engagement and relationship building that have to exist in
order to reach out to those socially- isolated, homeless or elusive
individuals who have a mental illness.
Managed Care at the Village
This presentation describes the impetus, history and evolution of the
Village. Perceived individual and system benefits; barriers and challenges
to project design; changes in usual practice and outcomes are discussed.
We also point out what we would do differently and what has worked well.
The Village ISA is one of the first publicly funded, non- profit
experiments in managing care for people with serious and persistent
illness. It uses
assertive community teams, capitated or case- rated funding and a
rehabilitative/ recovery philosophy.
Employment- Key Element in Recovery
Employment is still controversial, counter-intuitive to many
professionals and even feared by consumers and families. Employment of
people with serious mental illness can, however, be a key factor in
providing a valued role in the community for consumers. This presentation
discusses how to create a culture that supports and encourages employment.
The importance of integrated services and a "menu" approach to
services are included.
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